A Reputable Home Improvement Company backed up with Credentials to Match

Established in the North East for over 21 Years, have always ensured that our Conservatory and uPVC Window Installations are carried out to recognised standards, the success of our business is proof of this fact.

Accreditation is an important bench mark of any company and we are extremely proud of all the numerous accreditations we hold.

The GGF is the glass industry's largest trade association, and we're proud to be a member, your deposits are safe as they run their own deposit indemnity insurance scheme, you can be assured of our pedigree, and you'll have recourse to an arbitration service if in the unlikely event you're unhappy with our service.

Whilst by law FENSA has to be open to every new company, the GGF doesn't, or at least it only accepts companies like ourselvs who are financially secure, because the GGF and its members protect consumers against the failure of any single member company.

All GGF members are vetted. To ensure members deliver the quality of service, the GGF visit the company's premises, checks five year's accounts and takes up trade references.

A Code of Good Practice & Glazing Manual

All GGF members work to "A Code of Good Practice" and to the "Technical Standards" as laid out in the Federation's Glazing Manual, in addition to the British Standards and Codes of Practice.

Deposit Indemnity Scheme

All Deposits placed with GGF members are protected by an indemnity scheme, this safeguards deposits up to £3,000 or 25% of the contract price, whichever is lower.

Free Conciliation Service

The GGF also provides a free conciliation service, should you not see eye to eye with a member company, the GGF will offer a mediation service to help you find an agreeable solution.

Fensa membership is Important but we believe often misleading. Almost every company involved in windows & doors is registered and whilst this should give peace of mind it only confirms that any product fitted by a Fensa member company should comply with 2002 building regulations for windows.

That’s it ...No reference to Quality of product, Security, Standards of fitting is checked. The message here is Do Not Assume that all Fensa Members are the same.

CONSERVATORY ASSOCIATION

In conjunction with the GGF we are one of the few selected group of UK companies assessed and rated to carry out a superb standard of conservatory building. The standards we have to work to hopefully will become compulsory under new building Regs.

TRUSTMARK

Another government initiative which we believe gives long standing trust and credibility to any business. It is designed to combat the cowboys and ensures homeowners can choose any company without doubts as to the standards of work or the security of guarantees.

10 Year Guarantee; What does this mean??

Often not a lot!! In our case you get exactly what it says 10 years peace of mind without risk and without small print. This is a very controversial area and often hard to compare. Almost all companies now claim in adverts a full 10 year guarantee.

Our own comprehensive 10 year guarantee is fully insured through the government approved scheme with the GGF and it gives you total peace of mind.